Privacy policy

The short version: we only use your details to reply to your enquiry and carry out your work. We don't run analytics, we don't set cookies, and we never sell or share your data for marketing.

Last updated 12 June 2026

Who we are

This website is run by RAY'S ELECTRICS LTD, trading as Ray's Electrics, registered in England and Wales (company no. 17270980). Registered office: 106 Holme Lane Hillsborough, Sheffield, South Yorkshire, United Kingdom, S6 4JW. We are the "data controller" for any personal information you give us through this site. You can contact us about anything on this page at info@rayselectrics.co.uk.

What we collect and why

When you use the contact form we collect your name, email address, your message, and — if you choose to give them — your phone number and location. We use these solely to reply to your enquiry, prepare a quote, and carry out and certify any work you ask us to do. The legal basis is that the processing is necessary to take steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us.

If you phone or email us directly, we handle those details the same way.

Where your message goes

The contact form is delivered by Web3Forms, a form-delivery service that passes your message to our email inbox. Web3Forms acts as our processor and does not use your details for anything else. We don't store form submissions anywhere other than our email.

How long we keep it

We keep enquiry emails for as long as needed to deal with your enquiry. If you become a customer, we keep job records, certificates and invoices for as long as the law and our certification schemes require (typically six years).

Cookies and analytics

This site sets no cookies and runs no analytics or tracking of any kind.

Your rights

You can ask us at any time for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it — email info@rayselectrics.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

“We've used John on a number of occasions now. On each he's responded quickly and arrived when he promised. He's showcased excellent workmanship for each job with a reassuring attention to detail. The photo below relates to the removal and installation of an extractor fan. On leaving each job he always emphasises to get back in touch if anything isn't right with his work. Would highly recommend.”

Ben Willis

Posted on Google

“I have always liked the idea of solar panels as a cleaner, sustainable form of energy. John from Ray's Electrics was very helpful from the start. I asked possibly too many questions which he politely answered, offering options I hadn't considered. Now I have a very impressive system, exceeding expectations, and could not be more pleased with it. The work he has done also looks very neat and well finished. Just wish I had found him sooner and not wasted time with other companies who quoted me for poorer or useless systems at higher prices.”

Roger Shaw

“John has completed fantastic work for us. His installation of our solar panel electrics system showed a level of professionalism seldom seen these days. We've been lucky enough to get him to complete another couple of jobs for us. His work was beyond reproach for both of them. We'd recommend John unreservedly. John has since fitted security lighting at the front and rear of our house as well as changing some mains sockets to a USB facility. He also serviced our Solar system and completed the software updates. We'd recommend John unreservedly.”

Ian Ampleford

“I had a 10.4kW solar system installed by John from Ray's Electrics. He worked extremely hard and finished on time, as promised. He even went out of his way to hide the cabling that went to the fuse box despite it taking considerably more effort than the easiest route. Great service. Much appreciated.”

Andy Davidson

“John helped with the installation of our Solar Energy System that included advice on the battery we'd purchased, as well as installing a new fuse box, as our existing one was no longer compliant for the solar system. At all times John kept me informed of what he was doing and took great care in keeping everything neat & tidy. Would use his services in the future for other electrical projects.”

Robin Bagnall

“Hi, my wife and I are very pleased with the Solar installation that Ray's Electrics did for us. We needed someone we could trust to ensure we opted for the right equipment and that it worked and got fitted promptly. Very pleased indeed, Steve & Cath.”

steve plackett

“Rays Electrics, John, did a first class job friendly, reliable, competitive and professinal solar panel and battery work. Would recommend.”

nick bowden

“John came to my property (on a rescue job) after the installer forgot a key component of the setup, leaving me with out a fully working battery/inverter system which I had paid thousands for. Despite receiving unwarranted grief from the cowboy installer whilst jointly at the property, he diagnosed the problem, ensured the parts were delivered to me and came back shortly after to install it all. John stayed behind to teach me the ropes about battery control app, which I am especially grateful for. I have a Huawei Luna battery 10kw and Sun2000 inverter. This guy knows his stuff, I would even go as far as saying he is the most professional electrician I've ever dealt with. I wholly recommend John for your residential work. Gareth in Grantham.”

Gareth Chen-rees

“The service we got from John was excellent. We had 6 new sockets installed and a ring rewired after discovering it was never there! Oh and a HIVE heating thermostat installed. He was polite, thorough and made sure we were involved in any decisions that were required. Really capable and excellent service — will definitely be using again as we remodel the house.”

Joe Bailey

“John, who runs Ray's, did a superb job in checking our interior wiring and then installing outdoor lights. He was very clear about his pricing and took real professional pride in the finish. His Physics background also allowed him to explain the science behind his work, which was an unexpected bonus for us.”

Andrew D Heath